You have the same amount of hours in a day as Nelson Mandela, Abraham Lincoln and Eleanor Roosevelt. It’s all in how you manage your resources (money or career or skills or time or fill-in-the-blank) that shows the difference between reacting and being proactive. If we plan how to best use our resources, Continue Reading…
Archives For peace
Are you a small business owner looking to add financial wellness to the benefit you offer your internal customers, aka team members or employees? Be sure to look at MyMoneyWellness.com and give Julia a call to discuss how we can customize this for you.
We are leaving a legacy for our children.
Let it be peace.
Last Friday, the Chick Fil-A Leadercast was amazing. No, really. Take a break from this blog and go check it out right now – www.chick-fil-aleadercast.com
John Maxwell started off the day sharing his ideas on the levels of leadership: Positional, Permission, Production, People-Development and Pinnacle.
I had a moment this week when a co-worker needed me to verify and sign something. The words out of my co-worker’s mouth were “Come sign this now or I will send an email to you and copy it to our boss”.
As I was praying for the pause (before I spoke in return), I started thinking about how the words could have been chosen differently to invite me to feel differently towards verifying that information and signing immediately. If the task is done and done well, we both look good. If the task is done incorrectly or inaccurately, we both get called on the carpet.
This was an (obvious in my mind) example of positional authority. My coworker is in charge of following up on the task. I am happy to support my coworker in this. We all acknowledge that we are beyond busy at this time of year at work.
What if my coworker had developed more leadership awareness to progress to level 2, Permission? “I know we’re all busy at this time of year, but I need your help in signing this.”
How might have I responded differently if instead of a blanket email to the entire building “Come sign this now so I can turn it in”, maybe my coworker would have thought of how to produce the results needed? My coworker could have sent me a private (or one to just us who travel between buildings) email “I know you tend to pass by my office before I’m ready for the day and then sometimes leave to the second building while I’m at lunch. I’m going to leave this verification form in your mailbox today as I leave work. Would you please return it to me first thing in the morning? I have to follow up with anyone not having signed this form on such and such a day, and our boss has said she wants to know who hasn’t signed by that time.”
Or maybe my coworker could have involved me in helping not just myself, but also someone else with a quick call or note saying “I’m having trouble covering the phones and catching you and so-and-so. I’m leaving this verification form in your box. Would you please pass it to so-and-so once you’ve verified? I’ve got to have all signatures by ….”
Or maybe we could have really stretched, and my coworker could have shared the schedule of when this information comes in, so that I know when to follow up on the verification process and we had worked out a system to make sure that my traveling between buildings does not coincide with lunch break. A little information goes a long way and my coworker’s erratic and unpredictable emails make it difficult for me to figure out how to support her.
When my coworker saw me headed for the restroom and said “Sign this now or I will send an email to you and copy it to our boss” – my coworker sounded like a debt collector. Fear, panic, and coercion to operate on someone else’s priorities were the name of the game.
My coworker may not be aware, but this girl has financial peace.
I have consciously decided upon my priorities (which includes making my teammates’ jobs easier) ahead of time. There was a time when my mouth would have run off before I paused because I would have reacted to the fear, the immediacy and implied threat. I know my coworker feels pressure to “be perfect” so that the next round of layoffs/RIFs pass over that position.
Wonder what it would be like to work in a place where everyone is peaceful? Where we each know our priorities and have enough margin to pay attention to and address serving each other well so that we may all serve the customer well?